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Support centre.

Practical answers for hosting, email, domains and your website. Find a starting point, or ask our team through your customer area.

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Support · Database management

Import an SQL backup into the right database with phpMyAdmin, and check the website afterwards.

Support · Backups

Choose the right recovery point and restore website files and data safely.

Support · Email

Separate an email app problem from a mailbox problem and gather details for support.

Support · Domains and DNS

Understand common DNS records and make useful checks before changing your domain.

Support · SSL and security

Check domain routing, request a certificate and verify HTTPS without hiding browser warnings.

Keep account details private. Our customer area brings your questions and support together.